Shipping Policy for btmart.store

Thank you for shopping at btmart.store! We aim to provide you with a smooth and efficient shipping experience. Please read our shipping policy carefully for details about shipping options, costs, and delivery times.

1. Shipping Methods

We offer various shipping options to meet your needs, including:

• Standard Shipping: Typically takes 3-5 business days.
• Expedited Shipping: Typically takes 3-5 business days.
• Overnight Shipping: Available for urgent deliveries; typically takes 1 business day.

2. Shipping Costs

Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight of your order. You may qualify for free shipping on orders.

3. Order Processing Time

Orders are typically processed within 3-5 business days. after payment is confirmed. You will receive a confirmation email once your order has shipped, including tracking information.

4. Delivery Times

Delivery times may vary based on the shipping method selected and your location. Please note that we cannot guarantee delivery dates due to factors beyond our control, such as weather conditions or carrier delays.

5. International Shipping

We currently offer international shipping to select countries. Please be aware that additional customs fees, taxes, or duties may apply upon delivery, which are the responsibility of the customer.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 3-10 business days. of receiving your order. We will work with you and the carrier to resolve the issue.

8. Address Changes

Please ensure your shipping address is correct at checkout. If you need to change your address after placing an order, contact us as soon as possible. We cannot guarantee changes after the order has been processed.

9. Contact Us

If you have any questions about our shipping policy or your order, please reach out to us at:

btmart.store
btmart.store@gmail.com
WhatsApp: +923045307449